1. Get to know your staff as individuals. Remember their names and key facts about their lives that they have shared with you. For example, the names of their children, their hobbies, holidays, etc. If you have trouble remembering this information, write it down and remind yourself before you speak to them so you can refer to something about their life.
2. Hold regular staff appraisals. This says that you value your staff enough to look after their professional wellbeing.
3. Help your staff reach their professional goals. Provide opportunities for training, taking on new projects, etc.
4. Praise your staff. When someone has done a good job, let them know you appreciate it. They’ll appreciate you for saying so.
5. Follow health and safety guidelines. Not only will this reduce the likelihood of accidents, but it shows your staff you care about their health.
6. Ensure the workplace is pleasant to work in. While no one works harder because the furniture is modern and there are pot plants, people work less well when their environment is unpleasant. It makes them feel undervalued.
7. Talk to each member of your team at least once a day if at all possible. By giving them even two or three minutes of your undivided attention talking about personal or professional issues, you show you value them as individuals. Trust me, this pays dividends.
8. Celebrate successes. The end of a project; getting a rush order in on time; winning a contract; enhancing customer satisfaction; increasing profits; reducing accidents; getting great feedback – there are many times when the team can celebrate success. This can be as simple as stopping for a long coffee break with cakes provided by you. Make a very brief thank you speech.
9. Don’t fix the blame, fix the problem. Having a blame atmosphere at work is a sure fire way to make your team unhappy. And remember, an unhappy team is a less productive one. Instead, when mistakes are made, discuss how to rectify the problem and prevent it happening in the future.
10. Treat your staff fairly and equally. That’s not the same as treating everyone in the same way. People are individuals and as such you need to be sensitive to the way each person likes to be treated. But don’t have favourites or people you are down on.
To find out about our Management Development Programmes call today on 01954 267640.Find out more following this link to Google+